Data privacy policy

This data privacy policy informs you of the type, extent and purpose of the collection and use of personal data of visitors to and users of the company website (hereafter referred to collectively as “users”) by [ELMPIRE GmbH, Suedliche Hauptstr. 15, 83700 Rottach-Egern] (hereafter referred to as the “supplier“) as an entity committed to ensuring data privacy and bound by data protection law.

If you have any queries relating to data privacy, you can contact us on workdays between [9 a.m.] and [6 p.m.] under the telephone number [+49 89 99650 456] or by e-mail at [[email protected]].

Collection of access data

The supplier collects data on every access to the website (via server log files). The access data include the name of the website accessed, file, date and time of access, the volume of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (previously visited site), IP address and the requesting provider.

The supplier uses the log data in anonymized form, without reference to the person of the user and without creating other profiles, in accordance with the legal provisions and solely for statistical evaluation, for the purpose of the operation, the security and optimization of the online offering. However, the supplier reserves the right to examine the log data later if there is concrete evidence indicating reasonable suspicion of unlawful use.

Collection and use of personal data

The supplier collects and uses personal data only where this is permitted by law or where authorized by the user to do so. As a rule, it is apparent to the user while using the service which data are stored, for example the user’s name, e-mail address and the message when the online order form is used.

Personal data provided by the user for the purpose of placing an order (for example, name, e-mail address, postal address, payment data) are used by the seller for the fulfillment and performance of the contract. These data are held in confidence, transferred in encrypted form and will not be passed on to third parties not involved in the order, delivery or payment process.

When a user contacts the supplier (via the contact form or e-mail), the information provided by the user is stored for the purpose of processing the enquiry and answering any follow-up queries.

The supplier has implemented organizational, contractual and technical security measures to ensure that the provisions of the data protection laws are complied with and to prevent accidental or intentional manipulation, loss or destruction of data or access by unauthorized persons.

Disclosure of data to third parties

The users’ data are only passed on to third parties where this is permitted by law or where a user has authorized the passing on of the data.

This is the case, for example, where it is necessary to pass on the data in order to fulfill contractual obligations vis-à-vis the user and the postal address is divulged to a forwarding agent when an online order is placed, or where data is surrendered on the order of law enforcement agencies.

Under no circumstances will the user’s personal data be passed on to third parties for advertising purposes or sold or passed on for the purpose of creating user profiles.

Cookies

The supplier’s website uses cookies. Cookies are small files that are saved on the user’s computer and can be used to store information about your use of a website. Temporary cookies are deleted when the browser window is closed, while permanent cookies are saved for a predefined period of time and can make the stored information available when the website is accessed again.

Cookies are also used to facilitate use of the website. It is a cookie, for example, that stores the status of the user’s shopping cart.

The user can influence the use of cookies. Most browsers offer an option with which the storing of cookies can be limited or even completely prevented. The supplier undertakes to make every effort organize his online offering in such a way that the use of cookies is not necessary. We would like to point out, however, that the use of the website and in particular, the convenience for the user, may be restricted without cookies.

Information via newsletter

E-mails containing advertising information on the supplier and his offering will only be sent with the express consent of the user. The user can cancel the newsletter at any time. An option allowing you to state that you do not wish to receive the newsletter is contained, for example, in every e-mail.

Before the newsletter is dispatched, the holder of the e-mail address receives an e-mail in which he must confirm signing up for the newsletter. Registrations that are not confirmed are automatically deleted, at the latest after four weeks.

Messages sent in the course of the contractual relationship with the user are not classed as advertising information. Such messages include technical information, information for the processing of payment, inquiries about orders, etc.

Users can ask to be removed from the e-mail recipients list by contacting the e-mail address or telephone number given above.

As part of the registration process, the supplier stores the time of registration and confirmation as well as the user’s IP address. The supplier is obliged by law to log registrations in order to furnish proof of correct registration.

Google Analytics

The supplier uses Google Analytics, a web analysis service of Google Inc (“Google“). Google Analytics uses ”cookies,“ text files that are stored on the user’s computer and allow analysis of your use of the website. As a rule, the information generated by the cookies on the use of this website will usually be transmitted to a Google server in the USA and stored there.

However, if IP anonymization is activated on this website, the user’s IP address will be truncated by Google within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate use of the website, compile reports on website activity and provide other services relating to website activity and internet usage for the website operator.

The IP-address transmitted by your browser within the scope of Google Analytics will not be associated with any other data held by Google. Users can prevent the use of cookies by selecting the appropriate setting in their browser software. Users should note, however, that if they do this, they may not be able to use the full functionality of this website. Users can also prevent the collection of the data generated by the cookie and relating to their use of the website (including the IP address) and the processing of these data by downloading and installing the add-on for their current web browser under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Piwik statistics

The supplier uses Piwik, an open-source web analytics application for statistical evaluation. Piwik uses cookies which are stored on the user’s computer and allow analysis of website use. The information on the use of the website generated by the cookie is stored on the supplier’s server in Germany.

The IP address is anonymized immediately after processing and prior to storage.

Users can prevent installation of the cookies by selecting a corresponding setting in their browser software;

Use of Facebook Social Plugins

On this website, Social Plugins (“plugins”) of the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”), are used. The plugins are identified by one of the Facebook logos (white “f” on blue tile or a “thumbs-up” sign) or labelled “Facebook Social Plugin.” A list and the appearance of the Facebook Social Plugins can be viewed at: https://developers.facebook.com/docs/plugins/.

When a user accesses a page on this website that contains such a plugin, the browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly to the user’s browser by Facebook and incorporated in the website by the browser. As a result, the supplier has no influence on the scope of the data collected by Facebook with the help of this plugin and therefore informs users to the best of his knowledge: Due to the incorporation of the plugins, Facebook is informed that a user has accessed the corresponding page of the site. If the user is logged on to Facebook, Facebook can link the visit and the user’s Facebook account. If a user interacts with the plugins, for example by activating the Like button or entering a comment, the corresponding information will be transmitted directly from the user’s browser to Facebook and stored there. Facebook can identify the IP address and store it even if the user is not a member of Facebook. Facebook states that in Germany, only an anonymized IP address is stored.

To learn more about the purpose and extent of data collection, processing and the use of these data by Facebook as well as all associated rights and the settings available for the protection of the user’s privacy, see Facebook’s privacy policy at: https://www.facebook.com/about/privacy/.

Users who are Facebook members and do not want Facebook to be able to gather data on them via this site and link it with their Facebook membership data must log off from Facebook before visiting the website and delete corresponding Facebook cookies. They can also block Facebook Social Plugins with browser add-ons, for example with the “Facebook Blocker.”

+1 button from Google+

This website uses the buttons of the social network Google+ (e.g. the “+1″ button), which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). When a user accesses an internet page on this site that contains such a button, the browser establishes a direct connection to the Google servers. The content of the buttons is transmitted directly to the user’s browser by Google and incorporated in the website by the browser. As a result, the supplier has no influence over the extent of the data collected by Google via the buttons.

Google states that no personal data is collected unless the user clicks the button. Such data, including the IP address, are only collected and processed for logged-in members of Google+. To learn more about the purpose and extent of data collection, processing and the use of these data by Google as well as all associated rights and the settings available for the protection of the user’s privacy, see Google’s data policy for the “+1″ button at: http://www.google.com/intl/de/+/policy/+1button.html and the FAQs: http://bit.ly/r3Qmer. Users who are Google+ members and do not want Google to be able to gather data on them via this website and link it with their Google membership data must log off from Google Plus before visiting the website and delete the Google cookies from their browser.

Use of Twitter buttons

This website uses Twitter buttons. These buttons (e.g. “Twitter” or “Follow”) are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.

When a user accesses an internet page on this site that contains such a button, the browser establishes a direct connection to the Twitter servers. The content of the Twitter button is transmitted directly to the user’s browser by Twitter. As a result, the supplier has no influence over the extent of the data collected by Twitter with the help of this plugin and informs the user to the best of his knowledge. To the best of the supplier’s knowledge, only the IP address, the URL of the respective web page when the button is used is transmitted, but is used solely for the purpose of displaying the button. For further information, see Twitter’s data privacy policy at: http://twitter.com/privacy.

Revocation, changes, corrections and updates

Users have the right to obtain information on their personal data stored by the provider, on request and at no charge. See the Legal Notice on the website for contact details.

The user also has the right to have these personal data corrected, blocked or deleted, unless there is a statutory obligation to preserve the data.

Changes to the data privacy policy

The provider reserves the right to modify this data privacy policy to bring it into line with a change in the legal situation or in the event of a change in the service or data processing.